[Resolved]  Vacations Gateway — False promise for selling a hotel package

Address:Delhi

Vacations gateway has been offering packages at discount and is said to provide referral gifts. I was said that i would be provided with a blackberry phone on just providing with referral contacts. When i asked about the referral gifts reason they said that it was an offer during the happy hours and only valid for that time. But later they changed the terms and said that gift would be provided only when the reference contacts are converted. Thus they cheated post sales and do not provide refund.
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Aug 13, 2020
Complaint marked as Resolved 
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HP — False Promise of Free Gift

Dear Sir,
Here's an image attached of confirmation message by HP of winning a branded Mouse. But up to date I've not received it. I've checked on their official site. Many have complained but no one is cared for.

Thanks!

HI SIR/Madam,

On 20th May someone by name Reena(Contact No is [protected])has called me and said that If I book two packages from Vacation gateway then I will get one 32inch LCD TV and one dell inspiron 15R laptop. She also said that I will get these because I have own online contest of flipkart.com. But till now I didn't get any response from them. When I have tried to call her no one is picking phone. Please help to get my money back or gifts. please don`t step into these things.


Thanks
Bipul Debnath
Hi,

Same thing happend to me also I purchased 2 subscriptions of 5949 from vacations gateway on 9th of April this year and did not get any thing from this cheating company. Now they simply disconnecting my call when I am calling to them.

One guy is there sourav how said to me on settle my amount before a month and he never get back to me.

Dear friends dont buy any thing from this fraud company, I want to place my problem in consumer court.

Thanks
Ravi
Hi,

Had the same experience..."Rohit" who is from the sales team called me up on 3rd june regarding the 4 N 5 D package for Rs 6949. When I did not show much interest, he told me that my number has been selected for the free gift as a promotional offer and I would get an assured gift of a blackberry or an HP tablet. He said that this was a "SPECIAL OFFER" just for that day and I need to make the payment the same day to get the ASSURED GIFT. However I checked your website and found that the gift was subject to my referrals being converted into confirmed orders.When I told him that clause he told me not to worry. They have a huge data base of clients and they would show that 7 clients under my referrals and PROMISED ME THE PHONE OR TABLET. Hence on that basis I made the payment and it has been more than 2 weeks I have not recieved any free gift and your sales consultant Mr Rohit does not pick up the phone #[protected] and if he does he says Rohit is busy and will call back later and does not call up.

FRAUD COMPANY - FRAUD STAFF

- Disha
Hi Disha;same thing happened to me Mr Rohit Sharma called me told same things on 12 Aug 2013 & by reading your experience i think that i also could not get any voucher or free gift.Rohit changed his no his current no is [protected] you call him & if he refused to refund the money u file a criminal case against him u/s 420;467;468.Let's teach them a lession.
Rahul.
HIIII all, my holiday is good with vacations gateway...and i also got my laptop in referral scheme..
vacations gateway is more than better Other travel Company we have good Experience To this Company
Vacations Gateway Customer Care team is at your service (10:30 am to 6:30 pm - Mon to Fri) & will address your concerns immediately.

Please call our Customer Services Team on:

Support No: +[protected], +[protected]

You can also email us at: [protected]@vacationsgateway.com.co

Any genuine complaints we receive are treated seriously and investigated immediately.
Dear Sir, If you are dissatisfied with the service you receive and wish to make a complaint, please contact us directly and we will do our best to resolve it. We aim to provide a helpful and efficient service at all times. Any genuine complaints we receive are treated seriously and investigated immediately. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint.

Please call our Customer Services Team on:

Support No: +[protected], +[protected]

You can also email us at: [protected]@vacationsgateway.com.co

Regards

Vacations Gateway Team
Vacation gateway is a fraud co. They promise to have booking for 4 adult (i.e. two rooms) in suite rooms on 3 to 5 star hotel ...but once we pay...they book very ordinary hotel and only standard room...that to for two adults...i.e. one room only. Vacation gateway is also not ready tpo pay back. So i request everybody not to get in their trap even for booking hotels. The pronmise made by vacation gateway to resolve the issue is also a fraud...they never help..once u pay...its totally ur fault to undestand the Scheme.
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUDTHIS IS BIG FRAUD COMPANY DONT TRUST ON THEM... I HAVE SO MANY PROOFS VACATION GATEWAY IS A SUPER HIT FRAUD COMPANY FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
The service is hopeless, poor responsiveness and all their assurances are false. i sincerely suggest not to book with them at all. no body responds after they receive the money and all are false assurances,
plese dont book at all and dont pay any money to them.
I've lost around 16000 with them
hiiiiii...vacation gateway is totally fraud company. On 17th April abhishek called me and told that you will assured get one dell laptop in just 7799. You will have to give just 15 person's mobile number. After 3 months also i did not get laptop. Whenever I called they make new new excuses. Some time they tell your laptop has dispatched. sometimes tells lorry that carrying your laptop met accident, sometimes tell that agrawal movers and packers is not there in your area, some times tell that our godown caught fire so all laptop got damaged. So many excuses...vacation gateway is a company... I request you all people who took this package, we should register complain against vacation gateway in consumer forum. Then only they can learn how to do good business. I heve never seen such a fraud company in my life...
ohh..so many complaints aout vacation gateway..
i too got a call from the company and was told to select an assured gift so i went
for sony xperia tab & paid Rs8000 plus..i was promised that the welcome kit will reach within 7 days & the assured gift will follow after address confirmation..now lets see..if. i get all as promised then full marks to Vacations gateway..

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    +91 12 0652 1232
    Vacations Gateway Address
    C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
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