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Traveltriangle — Regarding refund of money of Trip ID 6264358

I have made a booking for a trip to Mauritius for the dates 26 April 2020 to 2nd may 2020. Due to Covid-19 pandemic, my trip was cancelled. At that time I requested for full refund of the amount Rs1, 96, 700/- paid my me. But at that time TT gave me a credit shell with validity upto 31 March 2021 and for airlines credit shell validity is uto 31st December.
As I am a govt employee, I have to intimate my dept at least 75 days before going to international destination.
In no way I will be able to travel by december 2020 or March 2020. Kindly refund my full money paid by me.
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Comments

Hello Sumeet,

We are sorry to hear about your experience. Please share your Trip ID/ Registered Contact details at [protected]@traveltriangle.com, so that we can further look into it.

Regards,
Nirav
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Hello Sumeet,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Best Regards,

Nirav
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Hello SUmeet we are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. ~Nirav
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Hello Sumeet,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle
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sumeet323's [Complaint's author] reply, Nov 4, 2020
I have not received any update from your end. Moreover at that time no body was attending calls and they provided me credit shell instead of refund. Now my credit shell is expiring on 31 st December 2020. Kindly refund my money.
My money has been blocked since January and its a long time. So refund my money as soon as possible. Also its the govt order to give back money to the passengers. I have still not received a single penny till now.
Also my friends have booked packages through other agencies like yatra, goibibo and they have got the money back. So travel triangle should also do the same.
I have still not received any update from your end.
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