[Resolved] Tresmode Shoes — Delay in delivery of product & misbehave of Lenovo Care service personnel

Saumya Ranjan Nayak

from Haldia, West Bengal

Address:

Khordha, Odisha, 751022

My complain ID is SOIN[protected]. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming behavior of service personnel. I'm very dissatisfied with Lenovo service... Hence the service personnel may be warned to serve with care and behave properly, otherwise customer like me will loose their hope & faith on Lenovo in future. The action taken may be intimated to me for reference.

Without solving my previous lodge complaints, how it solved?

My email I'd is... [protected]@gmail.com
My mobile no. Is [protected]

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Aug 20, 2017

Complaint marked as Resolved

Tresmode customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Tresmode Customer Care's response Hi Saumya,

Greetings from Tresmode!

We request you to share with us your concern on [protected]@tresmode.com. Kindly share your order number in the mail.

Thank you,
Team Tresmode.