Turboshopp — Fake product report

Address:126102

I recieved this product on 10 july and when i open it it is a chinese mobile whether i ordered a nokia mobile on the site so i dont want this product and pick this and refund my money as soon as possible and the mrp of the product is also erased and it was a chinese phone send instead of nokia conpany phone during order they show a nokia phone of ammount 4000 in 1899
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Dear Priyam sigla,

Greetings!!
Firstly, we apologize for the inconvenience.

We are here to assist you better. Please provide us your order number so that we can assist you with the concern.
As a consumer, you have all rights to take the help of consumer forum but request you to please be informed on the below facts.
1. We have clearly mentioned on our website and all related promotions that the phone model is 3310 (not communicated about any internal brand names) and it comes with 6 months warranty.
2. Any kind of functional problem with the phone will be resolved with 6 months seller warranty.

Kindly write to us for any concerns.

Email id [protected]@turboshopp.com your issue will be addressed within 24-48 hrs.

Thanks & Regards,
Turboshopp Team
Gaurav191919's reply, Jul 15, 2017
Then show d pics of d real product wht u r sending to people...why u r showing nokia phone's pics on ur website...this is clearly cheating...u r making fool..my order no is T28139..i mailed u so many times on ur support team..but no positive response..take ur product back nd rtn my money...
turboshopp's reply, Jul 25, 2017
Dear Gaurav,

Greetings from Turboshopp!!

We apologize for the inconvenience. This product comes with 6 Months warranty and it is provided by Warranty Value.

Please write to warrantyvalue@gmail.com or call at 9911040271.

Your Mobile phone will be collected from your doorstep and warranty will be applicable as per the below condition:
Received product in good condition, but not working.
Battery not charging.
Charger not working.
It is mandatory to keep your warranty card and invoice to claim the warranty.

Thanks & Regards
Turboshopp Support
Turboshopp pickrr, product G-230 mobile

turboshopp's reply, Jul 20, 2017
Dear Srinivas Reddy R,

We apologize for the inconveniences caused to you. We are here to assist you better. Please provide us your order number so that we can assist you with the concern.
Or else you can drop an email at [email protected] your issue will be addressed within 24-48 hrs.

Thanks & Regards,
Turboshopp Team
This company is originally fake. i have got a fake mobile in this company.i have returns this item.but no complaints no return facility.bt this item booking time they are told return facility is available in this item
This company is originally fake. i have got a fake mobile in this company.i have returns this item.but no complaints no return facility.bt this item booking time they are told return facility is available in this item
Order ID : S[protected] & 3310 Mobile is not working properly .Its battery back up is too less that is 8 hours and it is not supporting mp3, mp4 files also. So please kindly give some feedback. 1149/
fraud seller, cheater, send chines product and show branded product

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