U. P. S. R. T. C. — unprofessional behaviour o[censored]psrtc | |||||
UPSRTC - (Uttar Pradesh State Transport) MULTI_AXLE VOLVO SEATER AC Ticket No:[protected], PNR Number: ANVT[protected], Journey Date: 16/09/2018; Pickup Point: Etawah, U.P. Bus Stand; Drop Point: ISBT Anand Vihar. Bus Timings: 01:39 Pm. While online booking neither there was Bus Number nor Contact Number of Bus Conductor provided in the ticket. Only Landline number o[censored]PSRTC provided which was going busy most of the time. Anyhow call got connected & CCE told that please wait bus will come soon. After waiting for more than 01 hr (01:30 pm to 02:50 pm) again I contacted UPSRTC helpline number where I came to know that track Bus already left the bus stand at 02:00 pm. It was a great surprise for me. Bus never came to Bus stand then how come bus leave the bus stand. After further enquiry at bus stand I came to know that BUS was standing 300 Meters away from Bus Stand. How could I can imagine that Bus will not come to pick me at Bus Stand (I was the only traveller from Etawah) as I have paid INR 903/-. Why Bus was waiting outside & no one contacted me over Phone Which I have provided While online booking. Why? I have not missed the Bus, rather Bus did not came to Bus stand to pick the traveller who paid her hard earned money. It is really a unprofessional, unethical behaviour by Government Transport System. Since it is not my fault at all, my money wasted & my precious time also wasted in waiting of BUS. I need total refund of my ticket. My money is not black money. It’s hard earned money. Need Your urgent response on this! Thanks, Monika. E-Mail: [protected]@gmail.com Was this information helpful? | |||||
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