UIDAI — Unconditional/unsatisfactory responses/ rude behaviour from uidai csr team

Address:	Khordha, Odisha, 751012
Website:	resident.uidai.net.in/update-data

Respected All,
I have submitted the update Address and Mobile number request to Banajara Hills, Hyderabad for update the Address as well as the Mobile number with the Gazetted Officers certification and required documents. They have raised the request with URN NO.:-0000/00302/47001 and for Aadhar No.:[protected] exactly one week before. Today while I have checked the status in the residential portal of the UIDAI it shows processed and try to download the e-Aadhar from there. But I Couldnot able to generate the e-Aadhar because OTP which is generating in wrong number. From that we knows that Aadhar number is not updated successfully and how it shown the status processed successfully. While I have asked the same to calling 1947 number o[censored]IDAI CSR team they are giving unsatisfactory and rude answers while I have asking the strongly while mobile number is not updated for generating OTP. They are telling you need again raise for the update or we don't know what happen with that. So, what is the value of sending update request to Hyderabad spoke with that rude CSR guys.

Except this we have also submitted other two request for update the Address as well as mobile number in the same above manner to Hyderabad. But these below request is rejected. we want to know why these below URN requests are rejected and why we again needs to send the documents to Hyderabad for update the same. While I asking the same to the CSR team o[censored]IDAI they don't have any idea and saying again apply freshly. I don't understand what is going on with the UIDAI for update requests.

URN No.:-0000/00302/62673 & Aadhar No.:[protected]
URN No.:-0000/00302/47504 & Aadhar No.:[protected]

Thanks & Regards,
Chandra Sekhar