Unique Identification Authority Of India [UIDAI] — adhar dob update facility is not available if dob difference is more the 3 years with original, need to go to different city.

Hi team,
This is mitu sahu, my mothers (Prabhasini sahu) adharcard has a wrong date of birth.
The difference of the adhar card and the original is more then 3 years.in local adhar centers (Berhampur, odisha) they are not changing. When i checked with the customer care
They are telling to come to hydrabad which is far from my place, and she cant go alone.
Is this is the process to harass the people, why cant change in the local center.
To change the dob she should go to hydrabad to any other city.
What is the solution, let me know if any way. Or she wont use adhar card where ever she can.

Thanks & regards
Mitu sahu