Unique Identification Authority Of India [UIDAI] — failed address update more than twenty times

Address:

Aadhaar, Kolkata, West Bengal, 700025

I have repeatedly submitted the copy of recent electric bill as proof of my current address but again and again you have cancelled my update request. When i email you asking for an explanation you just answer your matter is solved. I know that all our officials are not illiterate. But why this drama? When we approach to any centre it takes whole day without any result. No link etc etc... My husband's aadhaar has been updated with same document but i cannot do that. Why? My name is also in the electric bill. Why should we suffer for your poor quality staff? Who will pay for that? If you are really interested to help the citizens you should answer their questions appropriately. Please don't think yourselves the king as you are employed by the govt. We pay huge tax but get kicks from handicapped people like you.