Unique Identification Authority Of India [UIDAI] — neither the website is not working nor the customer care number nor the app

 
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Green Crest Society, Bhosale Village, Hadapsar, Pune, Maharashtra, India
 Nibedita patra on Jul 22, 2019
Hi team,
Just wanted to highlight being the most used and essential website which is used by almost 95% of indians, the below website for aadhaar download is not working at all.
https://eaadhaar.uidai.gov.in/
Neither the customer care number, nobody picks up the call.
Neither the chat service
Nor the maadhaar app in smartphone.
None of the above services are working.
As i have updated the new address and received confirmation message from uidai 2 days back, that now i can download the e-copy from the above link. Since then i am trying to download the e-copy as i need this for loan purpose, however neither the website nor the customer care number nor the app nothing is working. Neither it is providing any alternate option.
When the pm himself is driving for aadhar services, how ridiculous is this the website itself is not working for download purpose. Can you please tell me the escalation process so that i can escalate to the higher authorities in pmo. Please take this on a serious note and resolve the issue immediately.

neither the website is not working nor the customer care number nor the app

Complaint Status


[Jul 22, 2019] Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    3%
    Complaints
    409
    Pending
    0
    Resolved
    14
    phone
    +91 11 2348 1126 [Delhi]
    +91 22 2216 3494 [Mumbai]
    +91 52 2230 4979 [Lucknow]
    location
    Government of India, 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus, New Delhi, Delhi, India - 110001
    Unique Identification Authority Of India [UIDAI] - neither the website is not working nor the customer care number nor the app