United Healthcare — Insurance policy
I was with complaints of pain in l.s.region since 1 year, pain extending to both hip joint, diagnosed to have lumbar spondylosis. on going through submitted claim documents, it is observed that patient underwent siddha, ayurveda & alloid treatments like varma, thokkanam & exercise therapy. hospitalization for given line of ayurvedic treatment was justified on opd basis.
I got treated after getting proper information from the uhc team and raises the claim for the same.
When contacted the customer care on 05/04/16. i was informed as getting treated with a registered medical doctor in a registered hospital is always claimable. but the treatment taken on a opd basis and still the claim is rejected.
I have now spent a total of rs 36000/- including my travel, food and other expenses out of my pocket and now my claim is rejected.