[Resolved] UniverCell — Due to their bad suggestion only wasted my money in one mobile | |||
My name is vinoth, 2nd feb 2014 I was bought Samsung Galaxy Grand 2 mobile @ Perambur branch, as per the commitment given by the branch people and also mentioned in my bill is Power bank and boom headset to be issue. But till now power bank gift is pending from your end, if am trying to contact your branch there is no proper response always they replied no stock. Without stock why they gave falls commitment to customer, i was purchased reason only for sentiment with univercell but now this time they cheated and they convenience to buy products only with words not for satisfaction. And also they said so many things and i asked which is best mobile to buy they suggested to me grand 2 but my mobile got hanged and also charge is not stand by one day. I request univercell sales persons if you doesn't know about mobile please be open to your customer. We will analyse and choose dont confuse and give bad suggestion, Due to your bad suggestion only i wasted my money in one mobile. I don't have much usage in this mobile. I planned to buy Tablet but they totally confused. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 18, 2014 UniverCell Telecommunications Customer Care's response Hi Vinoth,
We regret the inconvenience caused. In order to understand this issue and serve you better, please message us your contact details on our facebook page www.facebook.com/UniverCellConnect and our representative will contact you soon.
Regards,
UniverCell Team
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+91 485 283 4042
No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
We regret the inconvenience caused. In order to understand this issue and serve you better, please message us your contact details on our facebook page https://www.facebook.com/UniverCellConnect and our representative will contact you soon.
Regards,
UniverCell Team