UniverCell — lack of responsibility by the manager

Address:

Chennai, Tamil Nadu

i bought a iphone 5s from univeral with is in chennai.its in phoneix market city.since the manager told i paid a sum of rs.1000 as a advance for the phone bt later on i was told that if i pay the whole amount from my citi bank credit card i wll get a cash back of 5%.its one week today i have not got the cheque of that amount.when i called on [protected] the lady s not responding to the call and c dont know how to talk to a customer. she doesnt give any kind of respect.she just thinks that she can tell anything and we have to hear. this poor service of her has caused to think now from going to that store. i wll suggest to my frnds and relative abt this . if sum action s not taken this ll soon reduce ur name