UniverCell Mobiles Udupi Karnataka — Arrogant showroom manager who doesn't do justice to her position

Address:

Udupi, Karnataka

Dear Univercell Mobiles, On[protected] I have bought a Nokia 105 from Univercell Udupi.Now within a week it has hanged and switched off automatically several times .I reported this to the Nokia service centre in udupi and they directed me to you but showroom manager is so negligent and arrogant that she says the handset itself has problems and we don't recommend people to buy it which they never did during the purchase .I argued that if it has problems then why are you selling it .Then I got some unacceptable replies like we cant solve the problem because her boss is holidaying .Its a laughing stock to know that for silly issues you need high level approvals that to for mere 1250 rupees. .Then they went on said they cant reject the goods they receive from Nokia.As far as I am concerned I have given them 2 days deadline to solve the problem.They say that even Nokia doesn't provide service to this handset .If this is the case its a shame on your product line and don't sell something which you don't have faith.It was extremely embarassing when the manager asked me to get out of her showroom.I asked her name but she refused my request and her staff were also prohibited from disclosing her name .Today I felt hooliganism in your showroom .Don't employ such hooligans in your facilities who are detrimental to your business.If you continue with these kind of arrogant staff you will loose out business to your competitors.And try to cultivate good breed of sales people in your facilities. Thanks Prathviraj shetty [protected]