[Resolved] UniverCell Telecommunications — Mobile given for Service on Sept 20th, no proper response till now from Univercell

vat4444

from Delhi, Delhi

Address:

Bangalore, Karnataka

I have bought a Micromax Canvas Colors A120 mobile from Univercell in May 2014. Recently I had some problems with the mobile(Camera blur & touch not working properly) & I had given the mobile to Univercell for Service on Sept 20, 2014. When receiving the phone for service, they said it will take 15 days & I said I am fine with it. Now its been more than 1.5 months & I have not received my mobile yet. There is no proper response from the showroom & they say that the mobile is with Mircomax service centre and they are not sure as when they will return the mobile. Showroom Details: Univercell, Jayanagar 3rd block, Bangalore

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Complaint marked as Resolved

UniverCell Telecommunications customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2014

UniverCell Telecommunications Customer Care's response We regret the inconvenience caused. In order to understand this issue and serve you better, please message us your contact details on our facebook page www.facebook.com/UniverCellConnect and our representative will contact you soon. Regards, UniverCell Team