[Resolved]  UniverCell Telecommunications — Not providing the Electronic (Computer generated) Bill

Address:

Bangalore, Karnataka

I bought Samsung Galaxy S4 on 07/05/2014 from UniverCell shop located in Jalahalli Cross, Bangalore. I met one UniverCell employ (his name - Chandan, Mob. No. +91-[protected]). He gave me the proposal which includes

1. The mobile box includes Hand set, Battery, Charger, Data/Charging cable & Ear phone
2. Samsung Bluetooth Headset, HM1100
3. 8 GB memory Card
4. Hangout Grand stereo Headset HO-009
with a cost of Rs. 31200/- and flip cover with an extra amount of Rs. 1000/-.

We gave Rs. 500/- cash as advance then rest of amount (Rs. 30700/-) through credit card (Andra bank). At that day he gave a bill with Tax Invoice UKA:2729151 by hand written without mentioning the shop details. We asked about the Electronic Bill and about flip cover. He told some software problem so they can't give electronic bill now, next day they will give it along with flip cover by paying Rs. 1000/-. Next day (08/05/2014) I called him he told he is in meeting, he will give it next day. Then next day (09/05/2014) I called him 7 times from 11.39 AM to 3.30PM, he didn't attend the call. Then I went to the shop he was there. Again he told the same software problem, and he will give it tomorrow (10/05/2014) and the flip cover, he ordered it and didn't received yet. I have doubt on him in giving electronic bill and also flip cover.

So please resolve the case, and instruct concerned in-charge to issue Electronic Bill at least.

Jijo Balakrishnan
3C - 604
ISRO/DOS Housing Colony
HMT Watch Factory
Jalahalli
Bangalore - 13
Mob:- +91-[protected] / +91-[protected]