UniverCell Telecommunications — Pathetic customer service

Address:

560038

Dear concerne,
I visited your store to buy a samsung galaxy a5 actually i preferred black colour but they gave me gold colour mobile. They told they won't have black colour mobiles overall in india. I paid 400 extra for my tempered glass but they dint fixed properly.
I asked them on the first day they told once the mobile get heat it will fix automatically.
Again i went to pick my mobile mill i asked them to change and give.
They told currently they won't have stock so they told me to come tomorrow.
Again i went today they told the concerne person is not there u need to wait for one hour.
Do u think we won't have any work other than that to roam around your store.
Plz train your people r shut the store and tell them to sleep.
I attached my bill details below
Train your people to give customer service.. Then customer will come next time in future.
I think your vision is first in first out don't come back to store forever.
Excellent coustomer service at your bangalore indiranagar branch pathetic service to customer.
I will share my experience in univercell the chutias expert.

Regards
Swaroop kumar
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