UniverCell Telecommunications — Pathetic customer service


Dear concerne,
I visited your store to buy a samsung galaxy a5 actually i preferred black colour but they gave me gold colour mobile. They told they won't have black colour mobiles overall in india. I paid 400 extra for my tempered glass but they dint fixed properly.
I asked them on the first day they told once the mobile get heat it will fix automatically.
Again i went to pick my mobile mill i asked them to change and give.
They told currently they won't have stock so they told me to come tomorrow.
Again i went today they told the concerne person is not there u need to wait for one hour.
Do u think we won't have any work other than that to roam around your store.
Plz train your people r shut the store and tell them to sleep.
I attached my bill details below
Train your people to give customer service.. Then customer will come next time in future.
I think your vision is first in first out don't come back to store forever.
Excellent coustomer service at your bangalore indiranagar branch pathetic service to customer.
I will share my experience in univercell the chutias expert.

Swaroop kumar
Was this information helpful?
No (0)
Yes (0)
UniverCell Telecommunications customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information