Universal Travels — Bus service cancelled

Address:	Bangalore, Karnataka, 560037
Website:	Redbus and universal travels

We booked ticket from cuddalore to Bangalore dated April 12thin universal travels. They cancelled the service due to bus breakdown . But actual reason is no sufficient passenger. My father is senior citizen and he is the passenger. One hour before they sent SMS bus is cancelled. They said amount will be refunded instead of alternative bus. As a senior citizen how he will manage . I am totally upset with universal travels. We need the compensation to balance the pain of senior citizen. Please don't book in universal bus also the red bus.