Universal Travels — cheating & mental harassment | |
This is to inform that we had booked an ac bus from chidambaram to thiruvananthapuram. The bus was scheduled at 6.30pm but arrived at 7.30pm. When the bus had arrived to our shock, it was an unclean non ac. Now neither can i cancel nor stay back here in chidambaram as i have to be in thiruvananthapuram tomorrow. Furthermore, this bus will stop at nagercoil and from there they will arrange another bus to thiruvananthapuram. When i called your executive & expressed my dissatisfaction with make my trip app & never to use makemytrip trip again he casually replied it was upto me. Wow, what a reply to get when we are right now through inconvenience. We are overall very dissappointed with makemytrip & also universal travels for putting us through inconvenience. Sincerely Was this information helpful? | |
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Universal Travels customer support has been notified about the posted complaint. | |
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+91 98 4222 1926
+91 98 4242 1926
Universal Travels #70, Omni Bus Stand Koyambedu, Chennai, Tamil Nadu, India
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