Universal Travels — not providing good service when traveling

Address:	560026
Website:	Travel and redbus

Had booked bus from velakanni but bus is alated in arikal and not came to velakanni. Same thing happend while coming to velakanni we have come in private bus from madivala to hosur at midnight 2 from hosru some bad bus had took us to velakanni at afternoon 2 pm instead of morning 6. This is not the services the customers are expecting. Universal travels are the worst bus serive we are getting.. We want the correct justice or else we have taken the videos and pic and we will be loding a complaint against universal travels as well as redbus webiste.