Urban Company — AC cleaning guy leaked gas

Booked UC for deep cleaning AC.

Mithun Bhowmik came with his associate. Went to outdoors unit and leaked the gas.

Came back and told our "gas is leaking" and he needs to fill gas before cleaning . And was charging ₹3k for filling it.

We told gas was already filled 1 year ago and AC is cooling pretty well it only needs dusting. He denied to provide any cleaning service before "apparant leak" is resolved.

I told him I would get a local guy to check the leak. He told me to rescheduled in my app.

Just one day later and AC is not cooling anymore.

Felt completely cheated.
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Urban Company customer support has been notified about the posted complaint.
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Hi,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards,
Team UrbanCompany

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