Urban Company — ac repair and service

Address:

Kolkata, West Bengal, 700064

This is to inform that i had booked an ac repair job for my 1.5 ton lg split ac on 4-6-18, which was visited by mohammad imran (Mob nos.[protected]) today 11.00 am, and the ac was not tested or checked by him saying that he is unable to reach the external unit of the ac and i should arrange him to reach the same, and he charged the said amount rs.249/- in cash and left the place without attending the job. He also advised me to uninstall the ac from that location and install the same where he could easily access, and gave me verbal quotation for the same which seemed to be the policy of over billing of the company, because later on i called another technician from a reputed company and he was easily able to access the outer unit of the machine and do the repair job perfectly. And the amount billed by him is very lower than the quotation given by your mechanic.
As this seems clearly that the technician sent by your company was not interested to do the job as it was required whereas he was trying to do unnecessary jobs which were not required, just to make a bill of higher amount. And if it is your companys policy, i would not request any job in future nor i would recommend any of my known persons to book a job with urbanclap.

Sandip singhania
Ec 91, salt lake,
Kolkata-700064
Mob no. [protected].