[Resolved]  Urban Company — Ac Repair

I had called an Ac technician for repair of my AC as it was not cooling, first he changed the capacitor and them refilled the Gas .
Still the Ac cools for sometime only .
Ac is another was working fine, we just got the general servicing done .The cooling for that Ac has stopped and technician had mentioned that Ac also required gas filling .

He was just trying increase his billing amount .I raised a complaint on UC app reagarding the same as they have a 30 day guarantee, but everytime a executive calls they say professional is not answering calls .it's been 3 dsy my ac s are not working .

I want a refund against the services .
I get message from the company saying my issue has been resolved when it has not been .

The job still shows started after 3 days also .as in the image .

My registered number is [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
May 07, 2021
Urban Company Customer Care's response
Hi Abhishek,

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. We have forwarded this to the concerned team. We shall be reaching out to you over a call shortly to address your concern and help resolve the same.

Regards,
Team UrbanCompany
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