Urban Company — AC repair not completed and asked for more money
8
8668682826
May 23, 2023
May 23, 2023
This thread was updated on May 23, 2023
Urban company engineer has not completed the service and without starting the AC asked for Rs. 4000+ for repair of PCB. And taking unusual duration for repair. And refused to install the repair on time.
When I complaint to Customer care o[censored]rban company, they simply took the Engineer's side and refused to complete the service within the time. Also they have not taken the responsibility of bad behaviour of service engineer.
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
Hi,
We apologize for the inconvenience that has caused you. We would like to inform you that we have forwarded your concern to the team and you will get an update regarding your complaint from the concerned department.
Regards, Team Urban Company
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We apologize for the inconvenience that has caused you. We would like to inform you that we have forwarded your concern to the team and you will get an update regarding your complaint from the concerned department.
Regards, Team Urban Company