Urban Company — ACs gas leaked again after refilling through Urban Company

On 20th Apr 2023, I got my 4 ACs serviced through Urban Company, with the following work
a. 2 ACs got PCB repaired.
b. 3 ACs got gas refilled.

The total bill amount to near Rs 20, 000.

One AC isnt cooling at all (this AC had its PCB repaired n gas refilled). And another cooling is very less.

I went to raise the issue in the app but my AI "lucy" keep closing my request stating the warranty has expired.

What kind of service and customer experience is this? Atleast when a customer spends this much (~20k), he expects things to last one season, if not a year.