Urban Company — Bad Quality A/C Service/Repair | |||
Hi, I took service with urban company on 29th March 2023 for my a/c repair, the technician said it would take gas filling and indoor coil change, the total would be around 9000₹, meanwhile on 9th May 2023 my air conditioner stops working and shows an error "CH 38" which means gas is low, I emailed them, but got a computer-generated response saying to chat on their app, which does not have a customer support option. In light of the fact that my AC is only 3 years old and that I'm a student, I can't afford this loss, so I would really appreciate any action you can take to help me. Thank you Was this information helpful? | |||
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Urban Company customer support has been notified about the posted complaint. | |||
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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We apologize for the negative experience you had with our service. To ensure that we address your concerns promptly and provide you with a satisfactory solution, kindly share your contact detail with us at [protected]@urbancompany.com. Our team will reach out to you shortly via phone to discuss and resolve the issue.
Regards, Team Urban Company.