Urban Company — Bad quality of repair services and urbanclap executives not helping on 90 days of repair warranty | |||
I booked an online repair service throeugh urbanclap to repair my AC (9 May 2020). AC service has been done on 10 may 2020 related to cooling issue. Service person has done the below things 1.AC Split service 2.Gas charging 3.Nuts replacement 4.Replaced with new copper pipes which has costed me around 6657/-. and 289 Rs/- But after a week again the same issue is repeated, cooling is not coming from AC.Raised a query to urban clap on the same as May MONTH, they called on[protected] and informed that they will arrange a technician but still no technician came to check the issue.We are not able to reach out to the customer care number provided([protected]) The cooling problem has re-occurred within week of repair and URBAN CLAP is not honoring the 90 days warranty. Even contact customer care also their no proper response. This is a gross deficiency in service by Urban Clap and could be considered as cheating the customer on the pre-text of false promise of 90 days of warranty. Was this information helpful? | |||
Urban Company customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I don't received any update from urban company yet
Reply
41%
Complaints
1489
Pending
432
Resolved
507
161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
View all Urban Company contact information