[Resolved] Urban Company — complaint against refrigerator servicing.

PrakashNayak

Sep 23, 2020

Address: A 307 , Navghar Road , Bhayander East

Hi,

This is to inform you that i had got my refrigerator serviced from urban clap company in the month of june now there is some issue in same.

Also i had spend 5000 and was said that there won't be any problem in the refrigerator at least for next one year.

Now i am not getting support from urban clap and i had been charged 5000/- however my invoice amount is reflecting as 1200/-

Regards,
Prakash nayak
[protected]

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Aug 13, 2021

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2020

Urban Company Customer Care's response Hi Prakash,

Please accept our sincere apologies for the inconvenience caused to you.

The concern service is out of the warranty as we provide 90 days of service warranty on Refrigerator Repair.

We kindly request you to place a fresh request with us for the required work so that we can serve you.

Regards
Team Urban Company