[Resolved]  Urban Company — Cost MRP

I have a booked a Gas stove service on 24th Feb, i have paid the charges for visit, technician was insisted to change the pipe and knobs. The price of pipe was 545 they charged which MRP was 345, i have separate charge for technician 199 and knob charges were 200 each, when I said high he reduced to 150.
When urban company change against their service why the rates are higher than MRP.
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Mar 31, 2024
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Feb 29, 2024
Updated by Rubs333
Added bill and change of pipe
Verified Support
Feb 29, 2024
Urban Company Customer Care's response
Hi,
We apologize for the inconvenience caused to you. We have escalated your concern to our team, and they will be reaching out to you regarding your concern soon.
Regards, Team Urban Company
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