[Resolved]  Urban Company — Damage done by uc technician

Customer ID:sumit.[protected]@gmail.com
Contact [protected]
Date -15/03/2021
Location Dlh park, goregaon west mumbai

We had appointed a uc carpenter for fixing dispensers. The uc carpenter damaged the internal washroom pipe while doing so and ran away. When contacted uc they did not take any responsibility of the same.
The management and staff could not use washroom as there was no water due to the damage. Moreover the entire cost of repair was borne by us on the damage done by uc technician. Pfa the audio clip.

Awaiting to hear back and get a resolution on the same

Sumit garg
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Aug 7, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2021
Urban Company Customer Care's response
Hi Sumit,

Please accept our sincere apologies for the instance. We are getting this looked upon for you and our team will connect with you in a short while.

Regards,
Team UrbanCompany
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