Address: | E-101, Block-E, Sector-41, Noida, 201303 |
Hi Team,
I have just reached to UC for LED back light issue and after backlight issue get fixed, the technician created a panel sticking issue and after 2 to 3 attempts uable to fix panel sticking issue after that i requested for senior technician visit, which denied by UC and customer support person and told me to book new booking after refunding payed amount.
After new booking a new technician demand approx Rs.2500 for sticking of TV panel but unfortunately TV panel broken during service of TV . They just chaned the panel (no genuine certificate) as cast wear by comapnay or technician i don't know .Now again back light issue comes after few days o[censored]se and technician resolved the issue with new no sound issue in TV and Technician resolved the sound issue .With in after few day o[censored]se i am facing screen flickering issue in new tv panel which were replaced by technician and after many afterts and complaints over Instagram technician revisited and fix screen flickering issue after cleaning the circuit.
Now again after few days i am facing screen issue having no picture in the screen and when i am trying to claims the warranty, UC app not allowing me to book the visit and all .
So after many comaplains over social media their social media team told me to book a new senior professional booking, to check the issue with TV.Now after inspection UC now saying there are fault in Mother Board which was good earlier as demanding rs 8000 approx to fix .But i denied to pay and asked the team just take their panel and provide me the cast of panel which broken by their technician because before this there was no issue with mother board. UC also not providing any invoice or geniune certificate for panel.
But not they are not responding over UC chat not over any social media platforms even UC also not given back my TV.
So please request you to look in to the issue and provide my panel cast or 50% of TV cast.Because i believe UC has reuined my complete TV and now its useless for me.
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