Urban Company — Damaged floor tiles & SS 304 Railing

Sudha Vudathu

Aug 9, 2023

Address:	v.sudha , D.NO:41-15-23/a,Old post office road, naalla gate down, krishnalanka,
Website:	www.urbancompany.com

I have booked urban company services for cleaning my balcony which includes cleaning of railing also . while doing that they damaged my railing i can see llot of marks . and the grout between the tiles has come out . now when am talking to them they were not giving a good reply.

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Urban Company Customer Care

from Gurgaon, Haryana

Aug 10, 2023

Verified Support

Hi Sudha,
Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please share the registered contact details along with your concern to [protected]@urbancompany.com so we can investigate & find a resolution that satisfies you. Thank you for bringing this to our attention.
Regards, Team Urban Company