[Resolved]  Urban Company — Fraud - Installed Old Geyser Tank in the name of new

Address:

80 Feet Road, Kormangala

I ordered a geyser repair service from Urban Company, After diagnosing it, the technician told me that the Tank is faulty and needs to be replaced, The whole service costed me around Rs. 3800 while the price of a new geyser is Rs 4500. After a few months, the geyser was again not working, upon investigation, came to know that the tank which was installed by the technician was several years old and used.

Then I raised the complaint regarding the same, the care team is not responding to my requests, neither calling me back. One official with the name of Rahul even had called me saying that I'll help you, but later blocked my number after the tank was found to be old and used.

This is a clear fraud in broad daylight, Now the Customer care team is not replying to my requests.

I don't know what to do, my money was completely wasted.