[Resolved]  Urban Company — Geyser

Respected Sir, I booked a service call for my gyeser few months back. Shri Sankar Deb attended the call. He took out the gyeser from my home and after repairing he installed the same at my house. I paid the requisite amount to him. As per his request I have him outstanding grade. He assured me that if any problem is seen then he would resolve the issue. But after just one day water was leaking from the gyeser. On my request he took out the gyeser from my home for repairing but has not returned the same till date. He is not responding to my call. Kindly look into the matter. His phone number is [protected]. Regards - Snehangshu Biswas, 270, M. G. Road, Haridevpur, Kolkata -700082. Mob. [protected].
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Aug 12, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
May 11, 2021
Urban Company Customer Care's response
Hi,

Thank you for bringing this to our notice. Issues like this shouldn't be happening from our end. We shall be reaching out to you over a call shortly to address your concern and help resolve the same.

Regards,
Team UrbanCompany
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