Urban Company — Internal painting of my flat

This is for your information that I am RETIRED COLONEL SANJEEV SHENOY and have booked URBAN COMPANY services for undertaking internal painting of my flat w.e.f. 03 May 2023. They have been paid IN Full and in Advance for undertaking the said job. TILL DATE ONLY ONE ROOM HAS BEEN ADDRESSED AND THAT TOO IN A TOTALLY UNPROFESSIONAL MANNR. THE WORKMANSHIP IS ABSOLUTELY UNSKILLED AND UNPROFESSIONAL. THEY DO NOT POSSES EVEN BASIC EQUIPMENT. THE SUPERVISOR TOO IS UNSKILLED. THE HELPLINE DOES NOT RESPOND TO ANY COMPLAINTS. THE INVOICE SAYS DULUX PAINT IS BEING USED BUT ON GROUND THEY ARE USING ASIAN PAINT, WHICH IS CHEAPER THAN DULUX PAINT. THE WORK WAS TO HAVE BEEN COMPLETED IN 16 DAYS TIME. I HAVE PUT IN MY HARD EARNED MONEY & LIFE SAVINGS FOR THIS WORK. KINDLY HELP