Urban Company — Kent RO Service and Parts Change

Urban Company — Kent RO Service and Parts Change

suman sangam from Patna, Bihar Sep 15, 2022 Sep 23, 2022 This thread was updated on Sep 23, 2022

I had booked Kent RO servicing and it was done on 24.03.2022 and I was charged Rs. 3887/- for change of parts like Membrane and others. I booked the same RO service for today and I was told by your professional Rajan that Membrane is required to be changed again. Kindly inform me what kind of Membrane was installed at the first time which couldn't last for 06 months. Suman Sangam M- [protected] Was this information helpful? No (1) Yes (0)
Urban Company customer support has been notified about the posted complaint. Verified Support Sep 15, 2022 Urban Company Customer Care's response Hi Suman, We got this checked with our team. Since this is an out-of-warranty case, we won't be able to cater to it. We apologize for the inconvenience caused. Having said this, we'll have your feedback shared with our concerned team so that we can provide you with a better experience henceforth! Regards, Team Urban Company Sep 23, 2022 Updated by suman sangam That's expected reply from your side, just a copy/paste from the template. You don't care about customer, just money. You may feel it to be right to spend around Rs4000/- every six months for my RO to keep working! I am not giving you any opportunity to fool me twice. I hope your every customer realises your scam.
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