[Resolved]  Urban Company — Laptop Service

Address:

E-32, 4th Floor, Vipul World (E Block), Sector 48, Gurugram

I have requested for a Laptop Service on 10.03.2023.
Date of Incident: 10.03.2023
Client Number: [protected]

Full Description of the Incident: Technician named Sikander was assigned for the Services. Technician visited my place and opened the laptop and quoted higher Cost Estimation. I have also asked the charged for the Transfer of data from the Hard Disk to some other Laptop, for which he quoted around INR 1500-INR 2000 charges.
I have decided to not to continue and asked the Technician to re-fit the Laptop.
Now 3 days back when i took the Laptop to some other Technician for data Transfer, to my utter surprise, i have been informed that Hard Drive is missing in the Laptop.
I chasing this with Urban Company Executives (Shubham Biswas, Barisha Muzayyan and Rakhi Kumari) but didn't get any responsible approach. The behavior of Rakhi Kumari is vey unprofessional and rude, which is not at all acceptable to doesn't give me any motivation to continue to avail the Services from Urban Company.
The Data is very much important for me and i request for the strict action against the Urban Company and its above quoted officials.

Regards,
Jaideep Maheshwari
Advocate
Supreme Court of India