[Resolved] Urban Company — No customer Care / Refund not processed

21108

Feb 14, 2024

Address:

mumbai

Refund is not processed

Dont have customer care number

Help centre does not call or chat to resolve

No one to contact in case of customer compaints

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Mar 18, 2024

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Feb 14, 2024

Updated by 21108 The company does not process refunds and if we contact them in help centre they park the chat
they dont have customer care support.

Feb 14, 2024

Updated by 21108 All consumers should come together and complain against this
how can they not have customer care number

Verified Support

Feb 15, 2024

Urban Company Customer Care's response Hi Priti,
We apologize for the inconvenience. Upon checking the booking details, we would like to inform you that we have initiated the refund of 1298 on Feb 14, 2024, at 4:55 pm, and it is expected to be credited to your bank by February 21. If you are facing any issues related to the service or refund, please reach out to us through the help section in the app or email us at [protected]@urbancompany.com.