[Resolved]  Urban Company — No reply or callback for my complaints

I had a bathroom cleaning service done by your Company. Due to the harsh chemicals used the floor has lost its polish and has been damaged. It has become very rough. I have been complaining on the app and have an inspection done. After that no callback requests have been answered. Also after 26th Feb my mails are also not being answered by peeyush. I have lost all hope and am so dissappointed with this behaviour from such a big company. I have been sending mails through my ID which is [protected]@gmail.com. kindly check on it and get back to me with a solution or else next step of mine will be filing a complaint in the consumer court.