[Resolved]  Urban Company — Online fraud

Address:

Flat no C403, Aditya Imperial Heights, Haffezpet, Miyapur Road, Hyderabad 500049

Yesterday (28.12.2023) I requested for technician's visit for some plumbing work on the website o[censored]rban company partner. Soon I received a call from phone number[protected] claiming to be the representative o[censored]rban company and asked me to click on some links (attached) and asked me to fill my name phone number etc. Later he asked me to pay Rs.10. I tried to pay only Rs.10 through my credit card of Standard Chartered Bank and waiting for otp to authenticate the transaction. Meanwhile I received a message that Rs.50, 000 is debited. I realized that a fraud has taken place and immediately called the customer care representative of Standard Chartered Bank and requested him to block the card for further transactions. Subsequently I received three OTPs for Rs.50, 000 transactions which were not executed. I lodged a complaint to Standard Chartered Bank that the transaction is fraudulent and not authenticated by me and requested them not to pass the transaction.
The bank is investigating the transaction and stated that it will take nearly 40 days to complete the investigation.
I received messages from two more suspicious numbers[protected] and [protected]) on 28.12.2023 and 29.12.2023 to further dupe me. All such messages I attach herewith for your investigation.
I request you to investigate the matter and help me to reimburse the amount of Rs.50, 000 from the culprit.
with regards,

chintapalli manikyala rao
(m) [protected]