[Resolved]  Urban Company — Paid appointment for haircut at 11:30 AM today 10-July failed

Address:Kolkata
Website:www.urbancompany.com

I had paid Rs 298/- through Indian Bank Debit card to Urban Co. Kolkata yesterday 09-July for my haircut. Appointment confirmed by Urban Company was at 11:30AM today 10-July. Today I find in the portal o[censored]C that "Appointment cancelled by customer".
I NEVER CANCELLED THE APPOINTMENT.
I want earliest fulfillment of contract.
=Subhas Chatterjee=
Mobile: [protected]
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Aug 12, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2021
Urban Company Customer Care's response
Hi Subhas,

We are sorry that you faced this issue. We are getting this checked from the concerned team. Please be apprised a representative will get in touch with you to discuss and help resolve your concern.

Regards, UrbanCompany
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