Urban Company — Painting job undone by urban

Dilip the painting consultant - I'm awaiting for my painting refund amount since Nov 6th... The painting job was cancelled by urban company people, I will not label them Professionals because there's not an inch of professionalism that they carry... My painting job was majorly dis- coordinated, where I interacted with diff sets of people and they were not known to each other...from wrong quotation in terms of amount, to no. Of days of job to wrong promises till my painting job got cancelled from urban and leaving me stranded with my diwali plans... All I expected from them after this blunder was to hurry up on my refund, the way they made me hurried for advance booking... Its been 7 days and no clue, calls or email from urban about my refund... Sad that I don't even have anyone's number except the request that I keep sending for call center to revert... They have standard reply, we feel. Sorry, we know your case. We will try to resolve, we are there to help you and next thing, nothing moves frwd and u end up again asking for help and explaining your case to every random call center executives... I know most of their names by now...all of them just symphathising with me but failed to make me speak to someone from urban office... AM I DUPED? WILL THE MONEY BE REFUNDED OR I WILL JUST PLAY THIS GAME EVERYDAY OF CALLING EXECUTIVES... PLZ HELP... The consultant Mr Dilip whose mobile number I had, refuses to answer my calls...
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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