Urban Company — Painting Services

I have a booking for the house painting services from UC. A surveyor came and provided me the cost estimate and the advance payable. We agreed on product Asian Paint Tractor Emulsion Shyne for the walls. I paid an advance of 7, 646 online. The material I received is not the one that was agreed rather it is Asian paints Tractor Emulsion. I raised the issue with the project manager, he said that company cannot return the product, and the company has agreed to offer me 1-2 Lit of Tractor Emulsion shyne. I did not budge to compromise with the material and informed the project manager to either replace the entire material with the agreed one (during the quotation), or return my advance and collect their material from the site. After more than 24hours of escalation, still there is no resolution, neither is the advance amount being refunded so that I can get the work done from elsewhere. Please avoid Urban company as they are most unreliable.
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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