Urban Company — PCB and Compressor for my AC was damaged by Urban Company.

Hemant Gera

from Delhi, Delhi

May 17, 2022

Address:

Gurgaon

The PCB and compressor for my AC was damaged by Urban Company. They defaulted their warranty promise of 60 days. The issue is not resolved

I can say that you guys have very untrained technicians . I doubt if they even meet up with the people onboard (technicians) .Even after repeated emails to urban companies the matters don't get sorted. This proves that Urban Company is incapable of reprimanding its technicians for things not done with proper protocol.
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Comments

Urban Company Customer Care

from Gurgaon, Haryana

May 17, 2022

Verified Support

Hi Hemant,
We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com . We shall be reaching out to you over a call shortly to address your concern ..
Regards, Team UrbanComapany

Hemant Gera's [Complaint's author] reply, May 17, 2022

You can reach out to me @ 9717469072

Urban Company Customer Care

from Gurgaon, Haryana

May 18, 2022

Verified Support

Hi Hemant,
Thank you for sharing your contact details with us. We shall be reaching out to you over a call shortly to address your concern and help resolve the same.
Regards,
Team UrbanCompany