Urban Company — Plumber Jagdish

Address:

S.P.Ring Road

I have booked for plumber service. I was allotted Plumber Jagdish. He did not turn up for a long time and when I called him, I was told that his vehicle failed and was on repairer shop.
I have paid online. Now when I tried to call him, there is no response. I do not if I should wait or book another. If so how to get my return?

Please do the needed.