Urban Company — Poor professional assigned for service

Urban Company — Poor professional assigned for service

S Sritulasi Nov 11, 2023 Nov 12, 2023 This thread was updated on Nov 12, 2023

I have opted for beautician service and the professional assigned to me has poor ratings, since I booked it in express there is no option to change her and hence I cancelled the service. For which they charged 200 rs since they UI don't have the option to change the professional I was charged 200rs unfairly. No proper response from UC Assistant. It is complete useless. Request Support to respond immediately. THANK YOU +1 photos Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Nov 12, 2023

Verified Support

Hi Sritulasi,
We are genuinely sorry to hear about the experience that led to an issue. We kindly request you to provide us with your registered contact details at [protected]@urbancompany.com, and we will be more than happy to assist you further.
Regards, Team Urban Company