Urban Company — Professional not assigned

Chitra Palanivel

Jun 7, 2023

Address:

Echanari chettipalayam Road

We are trying for past three weeks, for booking it's showing error of professional not assigned. Our location is Echanari near podanur so we tried by changing address, I got booking. The booking was rescheduled due to professional personal issues and again it's not confirmed. From customer care we received the message for reschedule but while trying in the app it's showing professional not available. Kindly rectify it and notify us...it was a worst experience..Sorry

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Urban Company Customer Care

from Gurgaon, Haryana

Jun 7, 2023

Verified Support

Hi Chitra,
Sorry to hear about your poor experience with us. We kindly request you to provide us with the following information:
Your area pin code.
The specific service you are attempting to book.
A screenshot of the error you are encountering.
please include your registered contact details and send us at [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.
Regards, Team UrbanCompany