Urban Company — Refrigerator Damaged by UC

Address:	A084, Lavender A Block, Embassy Residency, Behind Global Hospital, Perumbakam, Chennai 600100
Website:	Urban Clap

SAMSUNG REFRIGERATOR DAMAGE WORTH RS 45K.

UC Technician checked and repaired by adding additional coil to refrigerator for AC not cooling and leakage. However the issue still persisted so we requested UC to support. 3 times the same technician came and tried but unable to resolve lastly after several followup 4rth Technician came and checked and told that the Refrigerator has damaged and cannot be repaired as the earlier UC technican should check the specs before adding an external coil which resulted to damage of the refrigerator and there is no solution, I made the same conversation to the UC representative and they told they will give solution.
UC requested me to check with the Manufacturer and get repaired and they will support me for 10k as the repair policy. I called Samsung represntative and he confirmed that the Refrigerator cannot be repaired as it is spoiled by the earlier technician.
I complained the same to UC they started negotiating with me to give me 4.5k which is my warranty cost which i had paid them. However this is not the solution as they have damaged my 45k Refrigerator.
After long discussions as harrasment they told that they can give only 4.5k which they earlier agreed for 10k. I Just need my Refrigerator repaired or the cost of Refrigerator. I have the UC support chat followups with many representatives but i am not getting any support.