Urban Company — Refund as promised by urban company of problem recurrs in next three months

Urban Company — Refund as promised by urban company of problem recurrs in next three months

S Soumi Samanta from Delhi, Delhi Aug 17, 2021 Aug 18, 2021 This thread was updated on Aug 18, 2021

I have written the entire history will not repeat here. My major concern is that i have paid for something that was not required and i want my refund as promised to me. Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Aug 18, 2021

Verified Support

Hi Soumi,

We apologize for your experience with us. Please be apprised this has been raised to the concerned team and they will connect with you in a short while.

Regards,
Team UrbanCompany

Soumi Samanta's [Complaint's author] reply, Aug 19, 2021

I have been asked to share the inspection report on a link but the link simply opens the uc home page on the application.
The problem is gas leak and i am uploading the report here.
I need my refund for condenser as that was useless expenditure and it did not solve the intended purpose after five visits from your technicians. The condensor was replaced on 4 july and the issue reoccurred on 29 july again. So definitely the condenser was not the problem.

Soumi Samanta's [Complaint's author] reply, Aug 19, 2021

Share the correct link please