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Electronics & Appliances
Urban Company

[Resolved]  Urban Company — Refund

Address:Delhi

I have been informed to submit the bill to process the refund and I did that last week but still i haven't received any response from them.

Regards
Hemant
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Jul 11, 2022
Complaint marked as Resolved 
I haven't received any response then how come you can say that it resolved. Please close this matter
Urban Company customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

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Comments

Hi Hemant,
We regret to hear about the experience you had with us. Please share your concern along with your registered contact details on [protected]@urbancompany.com. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Urban Company
Reply
Hemant Gera's [Complaint's author] reply, Jul 7, 2022
I haven't received any call either email regarding the issue.

Do let me know how long I will have to wait
Hemant Gera's [Complaint's author] reply, Jul 11, 2022
I have sent multiple emails but as on date I haven't received any update

Shall I send you the legal notice
Hi Hemant,
We understand our team tried to get in touch with you but couldn’t connect. We request you to please help us with an alternate number or a suitable time on [protected]@urbancompany.com and we will have a call arranged for you.
Regards, Urban Company
Reply
Hemant Gera's [Complaint's author] reply, Jul 13, 2022
you can reach out to me @ 9717469072...or mark an email to me [email protected]
Hemant Gera's [Complaint's author] reply, Jul 16, 2022
Any update?
Hi Hemant,

We're sorry that we have not provided you with a resolution yet. Please be assured that our team is working on this and we'll get back to you with an update.

Regards,
Team Urban Company
Reply
Hemant Gera's [Complaint's author] reply, Jul 24, 2022
Dear Team,

How long does it take to close this issue ?

Regrds
Hemant
Hemant Gera's [Complaint's author] reply, Aug 7, 2022
Please update the status

I haven't heard from you
Hemant Gera's [Complaint's author] reply, Aug 24, 2022
I haven't heard anything from urban
Hi Hemant,

We would request you to please share us the GST bill so that we can forward that to the concerned team and will get in touch with you to discuss and help resolve your concern.

Regards
Team Urban Company
Reply

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