Urban Company — Ridiculous AC service

Address:CHANDIGARH

No delight !!

It was a pathetic, ridiculous and horrible experience !!!
firstly, the technician arrived 25 minutes late !! along with 2 others !!

All were novices wearing t shirts with " expert" written on them !!!

They somehow did the servicing in 3.5 hours instead of normal time of 45 minutes !! pathetic !!!

On the top of it the spares displayed notoriously on uc site are not available at all !!
so ridiculous !!
My window ac swing motor was to be replaced, but it, not available with uc !! nonsense !!

Above all the team leader buta singh ([protected])( has no manners to talk !!! so i scolded him to just " shut up "

On my insisting, he took the swing motor with "the promise " that he will replace ot on 12/04/2023 !!!

But there is no sign of him !!! he has betrayed !!

Onkar Singh Bindra.
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Balaknathji,

We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern.

Regards,
Team Urban Company.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1489
    Pending
    432
    Resolved
    507
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information